Moving FAQs: Answers to Your Top Questions
Looking for straightforward answers before you book a move? This FAQ covers costs, timing, packing, licensing and insurance, specialty items, and long‑distance planning. You can make decisions with confidence.
If your situation is unique or time‑sensitive, the fastest path to accurate answers is to request a custom estimate.
Costs
Pricing is based on the specifics of your move: home size and inventory, distance, dates, access (stairs, elevators, long carries), and service level (full service vs. labor only). Because these variables differ widely, we provide tailored estimates rather than flat rates.
What affects your estimate:
- Scope: Full‑service (packing, loading, transport, unload, unpack) vs. labor‑only
- Volume and weight: Total items, box count, and any oversized or fragile pieces
- Travel: Drive time, mileage, fuel, and whether it’s local or long‑distance
- Access: Stairs, tight hallways, elevator reservations, or restricted parking
- Season and schedule: Peak dates and weekends book quickly and may cost more
Planning next steps:
- Moving a home? Explore Residential Moving Services
- Relocating a business? See Commercial Moving Services
- Going farther? Check Long Distance Moving Services
If you have a target budget, we’ll suggest a service mix and DIY options to help you hit it.
Booking and timing a move
As early as possible—especially for month‑end, weekends, or peak seasons. If you’re flexible, we can suggest dates with the best availability. If your date is firm, contact us now so we can secure a crew and plan any add‑ons like packing.
Often, yes—subject to crew and truck availability. Share your move size, dates, and must‑haves, and we’ll confirm options quickly. If you only need loading or unloading help, our Loading & Unloading Services can be a fast, flexible solution.
Specialty item moving
Yes. We regularly handle heavy and delicate items such as pianos, gun safes, hot tubs, and aquariums, as well as oversized furniture and artwork. Tell us the item type, approximate dimensions/weight, and any access constraints (stairs, narrow halls). We’ll plan the right protection, manpower, and equipment. Learn more on Specialty Item Moving.
Note: Some items require preparation (e.g., draining water, disconnecting utilities). We’ll outline any steps during your estimate.
Packing services and materials
We provide flexible options—full‑home, partial (selected rooms), or fragile‑only. If you need materials supplied, let us know so we can confirm availability and how materials are billed. See options on Packing & Unpacking Services.
Absolutely. Many customers pack most items and hire us for fragile or high‑value pieces.
Movers license and insurance
Yes—BrockStar Moving Services operates as a licensed and insured moving company. Proof of coverage is available on request.
Coverage can vary by move type and scope. If you have high‑value items or special requirements, mention them in your estimate request so we can confirm available options and documentation.
Want to learn more about the company? Visit About Us.
How to prepare for movers
Use this quick checklist to streamline moving day:
- Reserve access and parking; note any loading rules or elevator windows
- Declutter early to reduce volume, time, and cost
- Label boxes by room and priority; mark fragile on multiple sides
- Set aside an open‑first kit (medicines, chargers, documents, linens, dishes, tools)
- Identify surfaces that need extra protection—we’ll plan appropriate coverage
- Unplug and prep appliances per manufacturer guidance
- Secure valuables and sensitive documents; keep them with you
- Arrange a safe plan for pets and children during loading
- Do a room‑by‑room walkthrough before the truck departs
Need help with the heavy lifting only? Book Loading & Unloading Services.
Long distance moving questions
Yes—BrockStar Moving Services completes long‑distance moves within and beyond Michigan, generally up to approximately 600 miles, subject to availability and route specifics. See options on Long Distance Moving Services.
Yes—we can provide transport/driving support for rental trucks. Share your pickup and drop‑off points and timeline, and we’ll tailor a plan. Need help on either end? Add Loading & Unloading Services.
We coordinate windows based on distance, service scope, and any building or community rules. If you have hard deadlines (e.g., closings or elevator times), mention them in your request so we can plan accordingly.
More moving and packing tips
- Build a room‑by‑room inventory to estimate boxes and time
- Use pantry items before move week to reduce packing volume
- Photograph cable routing and furniture hardware for reassembly
- Bag and label hardware for each item and tape it to the piece
- Pack a basic cleaning kit and trash bags for move‑out/move‑in
- For specialty items, share photos and dimensions early so we can plan equipment
Serving Western Michigan communities
We’re a service‑area business covering Muskegon, Ottawa, Kent, and neighboring counties. To view coverage and nearby cities, visit the Locations Hub. For local insights, see city pages: Muskegon Movers, Grand Rapids Movers, Holland Movers, Grand Haven Movers, and Spring Lake Movers.
Next steps
Have a question not listed here? Include it with your estimate request—we’ll add it to our moving FAQs.
Ready to check dates and availability? Start with a quick estimate and we’ll confirm your options.